INTERNATIONAL

Custom & Duty

Important Information About Duties and Customs for International Shipping

When ordering internationally, please be aware of the following:

  • Depending on your country's import regulations, your order may be subject to customs duties, taxes, or other fees. These charges are not included in the item price or shipping cost.
  • Any additional charges related to customs clearance must be paid by the recipient. We are not responsible for any delays or costs incurred due to customs procedures.

Important

Customs Clearance Process

  • Your local customs office may require personal information or documentation to release your package. Please make sure your contact details are accurate to avoid delays.

Import Restrictions

  • Some items may be restricted or prohibited in certain countries. It's the buyer's responsibility to ensure that the products ordered comply with local import laws.

Delays Due to Customs

  • Delivery times may be affected by customs processing. We appreciate your understanding and patience in case of any delays.


Cutipop

Track Your Order

Want to check the status of your order? You're in the right place!

1. Find Your Tracking Number:
Once your order ships, you’ll receive a confirmation email with a tracking number and a link to track it.
2. Enter Your Tracking Number Below:
Paste your tracking number into the field below to see the latest updates.


*Tracking may take 1–3 business days to update after your order has shipped.

EMS Tracking